RETURNS & EXCHANGES
If for whatever reason you want to return or exchange your purchase, we'd be happy to help you out. You may return unworn, unwashed items within 60 days of delivery for a refund, no questions asked. We'll even pay for the shipping on exchanges.
A few things to note:
- All purchases made from our sale section are final sale so we aren't able to process any returns or exchanges on those items.
- If you are sending an item back for a refund, the cost of return shipping will be deducted from your refund.
- Additionally, if the original order qualified for free shipping and the order total falls below the free shipping threshold after returns, the outgoing shipping cost may be deducted from the refund.
Returns and exchanges may be done at our storefront in St. Paul. If you'd prefer to process the return/exchange through the mail, email us at info@northmade.co.